Restaurant Chain Digital Menu Boards Case Study
New Jersey

Company Overview

Industry: Restaurant

Company: A fast-casual restaurant chain located in the United States.

Number of Locations: 710+ Locations

Client Time Frame

Service: March, 2018—Present

Projects: September 2018—Present

Technology: Structured Cabling, Digital Menus, Signage Display, Service Installation

Work Types: New Stores, Maintenance, Remodels

Business Challenge

Solutions

Provide high quality technology solutions for an enjoyable food ordering experience
Implement access to needed applications to deliver and manage network bandwidth for rapidly growing restaurants
Enhance daily operations within existing systems
Implement new technology services and solutions to integrate future technology and leverage multi-channel communications

Project Management

Define, create and provide an expansive SOW for every service and project request
Multiple DMS certified Service Technicians
Maintain system functionality through scheduled and preventative maintenance; annual inspections, assessments and tests
Our leading field service and project management software, Advanced Real-time Digital Menu Console provides our client:
24/7 project Digital Signage management: real-time status, timely deliverables, design and invoicing
Real-time email notifications & updates: request received, technician scheduled, technician on-site, technician is off-site, closure report
Assess, manage, schedule and submit digital menu updates project, service tickets 24/7/365
Scheduling and notes
Custom reports and business intelligence
Technician quality control: rate DMS technical support staff and technicians, tech approval notifications and tools list

HOTEL SIGNAGE SOLUTIONS